Returns & Exchanges
At UNDERNEAT, we want you to feel confident in every layer you wear. If your purchase isn't a perfect fit, we offer a seamless 30-day return and exchange policy to ensure your absolute comfort.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached; please ensure garments are unworn and in their original condition for hygiene purposes.
Ship It Back
Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing